HyperSKU will observe the Golden Week National Holiday from September 28 to October 6, 2024. During this time, some operations will slow down or pause. Please see the detailed business hours and arrangements below:
- HyperSKU Team Availability
Our service team will be on holiday from September 28 to October 6. While your dedicated agent or account manager may intermittently check messages, full operations will resume on Monday, October 7.
2. Warehouse and Logistics Operations
Our warehouses will operate in shifts during the holiday, and logistics partners will pause services from October 1 to 3.
- For stocked inventory: Paid orders will be processed sequentially throughout this period.
- For non-stocked inventory: Orders paid between September 28 to October 6 will begin processing on October 7.
3. Domestic Deliveries & Supply Chain
Suppliers, manufacturers, and deliveries to our warehouses may experience delays from September 28 to October 6 due to the holiday. To avoid disruptions, we recommend stocking up on inventory in advance.
Recommendations: To maintain smooth operations and a positive customer experience, please update your communications to manage expectations and consider adjusting your advertising strategies during this period. For any questions or further clarification, feel free to contact us.