HyperSKU Goes the Extra Mile to Help Launch an Entrepreneur’s Business to the Next Level
The Solution: HyperSKU Develops a Savvy Solution
Rafael’s HyperSKU account manager discovered that while the surveillance kit comes with a manual, customers might still encounter difficulties translating and implementing the guide. To help troubleshoot possible problems, she required an FAQ from the manufacturer and translated it into English for Rafael and his customers.
The Result: Frequently Asked Questions Lead to Frequently Placed Orders
Rafael put the newly developed FAQ on his product website. About a week later, he began to get inquiries about setting up the home security system – and Rafael was well prepared! With HyperSKU’s help, Rafael avoided complaints and received tons of positive feedback on his product and FAQ.